Improve Online Feedback

How It Works​

Think of us as an extension to your service team. We challenge negative reviews and make room for more positive reviews.

With 10+ years of experience running our own successful e-commerce businesses, we have been able to perfect the approach to sustainably repairing feedback that is 100% above board and compliant to many major review sites.

01
Home

Step 1
Search & Dispute

We search, find and identify all negative feedback against your business or organization. Our specialists are trained to audit each comment and utilize an arsenal of platform-adherent tactics to get as many negative marks removed from your history. We see 30%-60% of negative reviews come off in the first 60-90 days.
02
Home

Step 2
Working Together

Our staff is comprised of ex-employees from Google, Facebook and other consumer review e-sites. Using our experienced network of team members, we are able to submit disputes directly on your behalf to remove these negative reviews, feedback and comments immediately.
03
Home

Step 3
Improve Online Reputation

Get more real reviews by reaching your customers directly via our email and SMS text service. We see our clients reviews improve by 247% within the first 30 days. Upload customer lists or send individual messages to each one for that white glove touch.
Get Your Free Consultation

Trusted By

Enhance Your Online Reputation

Relax.
We Protect Your Reputation.

Our job is to remove fake, unwarranted and flat out wrongful reviews that hurt your business, period..

Success Rate

65%

Negative Feedback Removal Rate

In The Last 30 Days

1000+

Negative Reviews Removed
Schedule A Free Consultation
CASE STUDY

How we helped
Autobarn Subaru
remove 55 negative reviews in 90 days

The Autobarn of Subaru had a unique problem. They typically had a high 4.7+ star rating which was the backbone of their business and growth: top-notch customer service. They would go above and beyond to help their customers but found that negative reviews were pouring in from people who never shopped. After some investigation, they started to find that some upset customers would go to great lengths to defame their name and had their friends and relatives leave fake negative reviews to try to hurt their reputation.

Our legal team at FeedbackClarity was ready to take on the defamation-based reviews as they were not only fake but also illegal. Our team of attorneys consulted on the best approach with our removal specialists and we got to work. At the same time, we signed The Autobarn Subaru up for our Feedback Generator package to boost their rankings and sales.

FeedbackClarity removed 55 fake negative reviews and helped restore The Autobarn Subaru’s reputation within the first 90 days. Some of these reviews were years old and it was good to see things cleaned up. At the same time, the FeedbackClarity Survey Feedback Generation tool increased positive customer feedback.

Get Your Free Consultation
Home
55

Negative Reviews Removed In The First 90 Days

150

Positive Reviews Moved Up To The Front Page

10%

Increase In Natural Search Ranking

20%

Increased Sales

45 SECONDS TO REMOVE NEGATIVE REVIEWS

Get Your Free, No-Obligation, Consultation

GET FREE REPUTATION MONITORING

24/7 Brand Surveillance & Reputation Monitoring

We do not stop and pause; our efforts are continuous. After our experts remove the negative reviews that hurt your business – the Feedback Clarity™ analysts monitor your brands reputation channels looking for any new negative reviews, negative comments or negative feedback.

Get Your Free Consultation
Home